Refund Policy

Refund Eligibility: Refunds may be provided for damaged, defective, incorrect, or unfulfilled orders.

Request Period: Refund requests should be raised promptly with order details and supporting images, where required.

Non-Refundable Products: Opened or used cosmetic and personal-care products are generally non-refundable, except where required by applicable law.

Refund Process: Approved refunds will be processed to the original payment method.

Shipping Charges: Shipping charges are generally non-refundable unless the issue is due to an error or defect on our part.

Cancellation: Eligible refunds for orders cancelled before dispatch will be processed according to our Cancellation Policy.